USD
Čeština
Deutsch
Austria
Slovenčina
English
TrophyMonster specializes in custom-made trophies, awards, and engraved products. Due to the personalized nature of our products, all orders are produced based on customer-provided information and approvals.
Custom & Engraving Disclaimer
All custom text, artwork, logos, spellings, dates, and layouts are produced exactly as approved by the customer. TrophyMonster is not responsible for errors (including spelling, grammar, dates, or formatting) that were approved by the customer prior to production.
Once an order has been approved and sent to production, no changes, cancellations, or refunds are possible.
Proof & Approval Disclaimer
If a proof or mockup is provided, production will begin only after written approval is received. Delays in approval may result in extended production or delivery timelines.
Production & Delivery Disclaimer
Production and delivery times provided are estimates, not guarantees. TrophyMonster is not responsible for delays caused by:
Shipping Disclaimer
Once an order is shipped, TrophyMonster is not responsible for carrier delays, lost packages, or damages in transit. Any claims must be handled directly with the shipping carrier.
Expedited or overnight shipping fees are non-refundable once the order has shipped.
Color & Material Disclaimer
Colors, finishes, and materials may vary slightly due to:
Such variations are considered normal and do not constitute defects.
Refunds & Returns Disclaimer
Due to the custom nature of our products, all sales are final unless the item arrives defective or damaged. Claims must be reported within 48 hours of delivery with supporting photos.
Legal Disclaimer
TrophyMonster makes no warranties, express or implied, regarding the suitability of products for specific events or deadlines. Liability is limited to the purchase price of the product.